Privacy Policy

Effective Date: August 21, 2026

ThreadLocker Plumbing and Heating LLC (“ThreadLocker,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, threadlockerph.com (the “Site”).

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you may have regarding your information.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

ThreadLocker Plumbing and Heating LLC
2513 Hammertown Rd
Narvon, PA 17555
Email: rtilley@threadlockerph.com
Phone: (717) 488-8596

1. Information We Collect

We may collect personal information you voluntarily provide to us when you:

  • Fill out a contact form

  • Request a free estimate

  • Call us or provide your phone number

  • Communicate with us through the Site

The personal information we may collect includes:

  • Name

  • Email address

  • Phone number

  • Service address or project location

  • City, town, or other location details

  • Details you include in your message or estimate request

We may also automatically collect certain information when you visit the Site, such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring website or source

  • General location information

  • Website interaction data collected through cookies, pixels, and analytics tools

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and contact form submissions

  • Provide estimates and service-related communication

  • Contact you by phone, email, or other methods regarding your request

  • Improve our website, services, and user experience

  • Monitor website performance and traffic

  • Measure advertising performance and marketing effectiveness

  • Support remarketing and advertising campaigns

  • Maintain the security and functionality of the Site

  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our Site may use cookies, pixels, tags, and similar tracking technologies to understand how visitors use the website and to support advertising and analytics efforts.

These technologies may help us:

  • Analyze traffic and user behavior

  • Understand how visitors interact with the Site

  • Measure the performance of marketing campaigns

  • Show ads to users who have previously visited our Site

  • Improve website functionality and user experience

We expect to use tools such as:

  • Google Analytics

  • Google Ads

  • Meta/Facebook Pixel

  • Call tracking tools

  • Other analytics, advertising, and remarketing technologies

These third-party services may collect information according to their own privacy policies.

Most web browsers allow you to control cookies through browser settings. You may be able to disable or limit cookies, but doing so may affect how parts of the Site function.

4. How We Share Information

We do not sell personal information.

We may share your information in limited situations, including:

  • With service providers and vendors who help us operate our website or business

  • With website hosting providers, including Squarespace

  • With analytics, advertising, and call tracking providers

  • With contractors, consultants, or technology providers supporting our communications or operations

  • When required by law, legal process, or to protect our rights, safety, or property

We only share information as reasonably necessary to operate our business, provide services, or support the Site.

5. Third-Party Services

Our website is hosted on Squarespace. We may also use third-party tools and services to support website analytics, advertising, communications, lead tracking, and related business functions.

These third parties may have access to certain information only as needed to perform services on our behalf or as part of their tools’ standard functionality. Their use of your information is governed by their own privacy policies and terms.

6. Data Security

We take reasonable steps to help protect the personal information submitted through our Site. However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

You submit information to the Site at your own risk.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to your request

  • Provide services

  • Maintain business records

  • Meet legal, regulatory, tax, or operational requirements

  • Resolve disputes or enforce agreements

The length of time we keep information may vary depending on the nature of the request and our business needs.

8. Your Choices

You may choose not to provide certain personal information, but that may limit our ability to respond to your request or provide services.

If you would like to update, correct, or request deletion of personal information you have submitted through our Site, please contact us at:

rtilley@threadlockerph.com
(717) 488-8596

We will review and respond to requests as appropriate and as required by applicable law.

9. Do Not Track

Some web browsers offer a “Do Not Track” setting. Because there is no consistent industry standard for responding to these signals, our Site may not respond to Do Not Track browser requests.

10. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through the Site, please contact us and we will take reasonable steps to remove the information.

11. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or would like to contact us about your personal information, please reach out to:

ThreadLocker Plumbing and Heating LLC
2513 Hammertown Rd
Narvon, PA 17555
Email: rtilley@threadlockerph.com
Phone: (717) 488-8596
Website: threadlockerph.com